ISO 9001 is defined as the international standard for managing a quality management system (QMS). Companies that implement ISO 9001 are said to be able to consistently provide services and products that meet customer requirements and applicable regulations.
ISO 9001 is used by over 1 million businesses worldwide today. Implementing ISO 9001 in a company can create continuous system improvement. This leads to cost savings, increased efficiency, and greater consistency.
ISO 9001 was first published in 1987 by the International Organization for Standardization. The latest version of ISO 9001 was released in September 2015 and is known as ISO 9001:2015.
ISO 9001 can be implemented not only in industries that produce goods. Businesses that provide services, such as universities, schools, and hospitals, can also implement it.
Customer satisfaction
Provide products that consistently meet customer requirements and reliable and dependable service.
Legal Compliance
Understand how legal and regulatory requirements affect your organization and its customers.
Better Risk Management
Better consistency and traceability of products and services means problems are easier to avoid and fix.
Steps for ISO 9001 Certification?
Complete the Request for Quote Form to help us understand your company and your requirements. You can do this by completing our online quick quote form or our formal online quote request form. We will use this information to accurately determine the scope of your assessment and provide a certification proposal.
Once you approve the proposal, we will contact you to schedule an assessment with an NQA Assessor. This assessment consists of two mandatory visits as part of the Initial Certification Audit. Please note that you must be able to demonstrate that your management system has been fully operational for at least three months and has undergone a management review and a full cycle of internal audits.
After a successful two-stage audit, a certification decision will be made, and if the results are positive, certification to the required standards will be issued by the NQA. You will receive a hard copy and a printed certificate. Certification is valid for three years and is maintained through a program of annual surveillance audits and triennial recertification audits.
10 Steps to Implement ISO 9001?
- Top Management Commitment
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Define the goals and benefits of certification. Form an ISO Team and appoint a Management Representative (MR).
- Gap Analysis
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Compare current conditions with ISO 9001 requirements. Identify areas that need improvement.
- Training & Socialization
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Provide ISO 9001 training to teams and staff. Promote the importance of a quality management system.
- Quality Management System Planning
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Define organizational context, risks & opportunities. Formulate quality policies and objectives.
- System Creation and Documentation
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Create mandatory documents: Quality Policy, Procedures, SOPs, Forms, and Quality Manual (if required). Implement the system and document the results.
- Implementation and Monitoring
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Implement the system in daily activities. Record evidence of activities: quality records, reporting, internal audits.
- Internal Audit
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Conduct a thorough internal audit. Identify non-conformities and take corrective action.
- Management Review
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Evaluate system performance with management. Establish improvements and follow-up plans.
- Certification by Certification Body
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Select an accredited certification body. Undergo a certification audit (Stages 1 & 2).
- Continuous Maintenance & Improvement
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Continuously monitor system effectiveness. Conduct regular evaluations, retraining, and continuous improvement.
